About us

Knowledge Is Power!

With the constant evolution of today’s technology, to be competitive, companies must be cost-efficient. The ultimate goal for any organization should be to produce the best product and/or service with minimal cost. The more it is known about the reasons defects occur, then cost management can be achieved through better problem identification, problem management, and elimination of recurring problems.

OLAH is designed to maximize a company’s information systems efficiency with the ultimate objective of defect prevention, while minimizing support cost, is a challenge many Information Technology (IT) departments face today. Knowledge Is Power! The more you know about the reasons defects occur, the better your ability to manage problems.

OLAH is designed to maximize a Company’s Information System (IS) efficiently while minimizing costs as many company’s Information System (IS) departments face today’s challenges.

Our Mission

Optima Business Systems empowers organizations with the ability to take charge and provide better control of their computer operations cost. Our innovative tool, On-line Application Help (OLAH) provides instant access to “real time” comprehensive problem resolution data.

OLAH provides the information and tools to resolve and prevent future problems thus decreasing reruns and reducing production downtime. By knowing the cause of abnormal job terminations (abends), management and support personnel can then take steps to eliminate the unwanted expenses.

OLAH provides organizations with a tool to capture valuable “intellectual capital”.

As external IT support technicians are contracted and engaged, working on company projects, there is a transfer of knowledge about the inner-workings of computer software including computer operations. On completion of the project, unless accurately documented, the intellectual knowledge (capital) is no longer available to the organization. OLAH promotes retention of intellectual capital which then can be used for future diagnostics and fast problem resolution.